

Specifications are subject to change without notice. These data might vary depending on the operating condition. The following data are unofficial data measured in a specific configuration. How to check the USB 3.To get the most up-to-date and accurate information, please refer to KOFAX Scanner Configurator WEB site.

The recognition via USB 3.0 is confirmed.

The recognition status of each USB 3.0 host controller manufacturer is as follow: The recognition status for each USB 3.0 host controller manufacturer USB 3.0 host controller manufacturer

In this case, connect via USB 2.0 to use the scanner. If your computer still does not recognize the scanner after Windows update, please refer to No.2 My scanner does not operate properly.ĭepending on the USB 3.0 host controller manufacturer, the computer may not recognize your scanner. Windows® 8 and Windows Server® 2012 cumulative update: November, 2012 Refer to the following support page of Microsoft Corporation for further details. There is no scanning of a word document - you are scanning an image. If you select the "Install updates automatically (recommended)" Windows Update setting, this update is automatically installed. You need to adjust setting on scan so it scans page and image detection is off. Update Program for Windows® 8 and Windows Server® 2012 (KB2770917) In order for the computer to recognize the scanner via a USB 3.0 port on Windows® 8 and Windows Server® 2012, it is necessary to update USB Scanner Class Driver provided by Microsoft Corporation. My computer does not recognize the scanner For Windows® 8 and Windows Server® 2012 users: The scanner does not operate properly when connected via USB 3.0.
